Operational Overview (No Sensitive Data)
Tickets Currently Open
287 (+5 Pending)
Tickets Closed
16
Hours Logged
4.5
Auto-Updated
Oct 16, 2026, 5:00 PM
Top Closers by Period
| Technician | Tickets |
|---|---|
| 🏆 Gerald | 12 |
| 🥈 Willis | 2 |
| 🥉 Robert | 2 |
Top Hours by Period (how?)
| Technician | Hours |
|---|---|
| 🏆 Gerald | 3.7 |
| 🥈 Willis | 0.4 |
| 🥉 Robert | 0.4 |